Frequently Asked Questions

Melbourne Removalists FAQ Since 1921

Whether you're moving house, relocating your office, placing furniture into storage or arranging professional packing services, it's natural to have questions.

J Doolan Relocation Specialists has been helping Melbourne families and businesses move since 1921. Below are answers to many of the questions we're asked every day. If you can't find what you're looking for, our friendly team is always happy to help.

General Moving Questions

How much does it cost to hire removalists?

The cost of hiring professional removalists depends on several factors including the size of your move, travel distance, access at both properties, the number of movers required and whether packing or storage services are needed.

We provide obligation-free quotations tailored to your individual move so you only pay for the services you require.

How far in advance should I book?

We recommend booking as early as possible, particularly during busy periods such as weekends, school holidays and the end of each month.

Generally, booking two to four weeks in advance provides the greatest flexibility.

What areas do you service?

Based in Keilor East, we provide removal services throughout Melbourne, regional Victoria and selected interstate destinations.

Whether you're moving locally or further afield, our experienced team can assist.

Do you provide free quotes?

Yes.

We provide free, no-obligation quotations for residential, commercial and storage moves. Quotes can be completed over the phone, online or through an onsite inspection where required.

Are you fully insured?

Yes.

J Doolan Relocation Specialists maintains comprehensive insurance policies, including public liability and commercial insurance, providing peace of mind throughout your relocation.

Home Removal Questions

Do I need to empty my drawers?

Lightweight clothing can often remain in drawers, however heavy items such as books, paperwork and kitchen items should always be removed before moving.

Our team will advise you if any furniture needs to be emptied completely.

Can you dismantle and reassemble furniture?

Yes.

We regularly dismantle and reassemble beds, dining tables, desks, workstations and other furniture where required as part of your move.

Can clothes stay in wardrobes?

Yes.

We provide professional porta-robes that allow hanging clothes to be transported safely without removing them from their hangers.

Do I need to disconnect my washing machine?

For safety reasons we recommend disconnecting washing machines prior to our arrival unless alternative arrangements have been made.

Can you move pianos and antiques?

Yes.

We regularly move pianos, antiques, artwork, mirrors and other valuable or delicate items using specialised equipment and protective materials.

Packing Services

Do you provide packing services?

Yes.

We offer:

• Full packing services

• Partial packing

• Fragile item packing

• Kitchen packing

• Office packing

• Unpacking services

Do you supply packing materials?

Yes.

We stock a full range of professional moving materials including:

• Standard cartons

• Book cartons

• Picture cartons

• Porta-robes

• Bubble wrap

• Butcher's paper

• Packing tape

• Mattress covers

• Protective wrapping

Can you pack fragile items?

Absolutely.

Our experienced packing team carefully wraps and packs glassware, artwork, antiques, mirrors, china and other fragile belongings using professional materials.

Can I purchase boxes without moving?

Yes.

You're welcome to purchase moving cartons and packing materials even if you're not using our removal service.

Storage Questions

Do you offer furniture storage?

Yes.

We provide secure short-term and long-term storage solutions for household furniture, office equipment and commercial stock.

Is your storage facility secure?

Yes.

Our monitored storage facility is professionally managed to ensure your belongings remain safe, clean and protected.

Can I access my furniture while it's in storage?

Yes.

Access can be arranged by contacting our office in advance so we can prepare your items for collection.

Do you provide collection and delivery?

Yes.

We can collect your belongings, place them into storage and deliver them back whenever you're ready.

How long can I store my belongings?

We offer flexible storage options ranging from a few weeks through to several years depending on your requirements.

Office Relocations

Do you move offices after hours?

Yes.

Many commercial relocations are completed during evenings or weekends to minimise disruption to your business.

Can you relocate IT equipment?

Yes.

Our experienced commercial removalists regularly relocate computers, monitors, servers and office equipment with care.

Do you move schools and government departments?

Yes.

We have extensive experience relocating schools, educational facilities, government departments and corporate offices throughout Melbourne.

Can you relocate warehouses?

Yes.

We can relocate warehouse stock, shelving, archives, equipment and commercial inventory.

Moving Day Questions

What should I do before the truck arrives?

Before moving day we recommend:

• Finish packing

• Clearly label cartons

• Disconnect appliances

• Empty the fridge

• Reserve parking where possible

• Keep important documents with you

• Pack valuables separately

What shouldn't I pack?

Hazardous materials including petrol, gas bottles, flammable liquids, paints and dangerous chemicals should not be transported with household goods.

If you're unsure about a particular item, simply ask our team.

Will my furniture be protected?

Yes.

We use furniture pads, shrink wrap, mattress covers and professional wrapping materials to help protect your belongings during transit.

Can settlement delays be accommodated?

Yes.

If settlement is delayed, we can often arrange secure storage until your new property becomes available.

Payments & Booking

What payment methods do you accept?

We accept common payment methods including EFT and major credit cards. Please contact us if you have any specific payment requirements.

Is a deposit required?

Some larger or commercial relocations may require a booking deposit. Our office will advise you when preparing your quotation.

Can I change my booking?

We understand plans can change. Please contact us as soon as possible if your moving date changes and we'll do our best to accommodate your new schedule.

Why Choose J Doolan Relocation Specialists?

For over 100 years, Melbourne families and businesses have trusted J Doolan Relocation Specialists for professional moving services backed by genuine experience and personalised customer care.

When you choose J Doolan, you'll benefit from:

• Over 100 years of moving experience

• Fifth-generation family-owned business

• Professional residential and commercial removalists

• Secure furniture storage solutions

• Expert packing services

• Modern, fully equipped removal vehicles

• Friendly and experienced staff

• Reliable service throughout Melbourne and regional Victoria

Still Have a Question?

If you can't find the answer you're looking for, our friendly team is here to help.

Contact J Doolan Relocation Specialists today for expert advice, an obligation-free quotation or assistance planning your upcoming move. Whether you're moving a single apartment, a family home, an office or require secure storage, we're ready to help make your relocation as smooth and stress-free as possible.